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📦 Exchange troubleshooting and log collection: why time matters
Exchange troubleshooting often begins too late — after important logs have already been overwritten. In this post, we discuss the Microsoft ExchangeLogCollector script, why rapid diagnostic collection matters, and how preserving the right data early can dramatically improve the chances of successful Root Cause analysis.
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🛡 Antivirus on Exchange Servers: When “Configured According to Best Practices” Still Isn’t Enough
Antivirus software is mandatory on Exchange servers, but misconfiguration goes far beyond missing folder exclusions. This article explains how antivirus process-level integration can silently affect IIS and Exchange services, why issues may look unrelated to antivirus at first glance, and how Microsoft-provided diagnostic scripts help identify configuration problems.
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📅 A Second Calendar Took Over: Why New Events Land There and How We Fixed It
A real-world Exchange support case where a second calendar suddenly became the default one. All existing meetings stayed in the old calendar, while new events were created in the new one. We walk through why Exchange can’t tell you who caused it, why third-party mobile apps are often involved, and how to restore the correct…
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❌ Unsupported Exchange Server Recovery Methods
Most Exchange server restore attempts “work” only by luck — but they are never supported. This post explains why snapshot-based, image-based, offline VM, or storage-level restores create state divergence between the recovered server and Active Directory, why this leads to silent corruption (Search, Cluster, IIS, Transport, CUs), and why Setup.exe /RecoverServer is the only supported…
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